00788nam a22002537a 4500 20240927131144.0 240927b20132014ii ||||| |||| 00| 0 eng d 978-0078112102 BD- DhIU BD- DhIU 22 658.8 ZES Valarie A. Zeithaml Services Marketing: Integrating Customer Focus Across the Firm / Valarie A. Zeithaml . 6th ed. New Delhi: McGraw-Hill, c2014-2015. xxviii, 711p.: ill.;, figs.;, tables.;, 24 cm. 400 BDT. Includes index. 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