@book{310,
	author = {Davis, Keith. and Newstrom, Jone W.},
	title = {Organizational behavior human behavior at work /},
	publisher = {McGraw-Hill,},
	year = {c2012.},
	address = {New York:},
	edition = {12th ed.},
	note = {Includes bibliographical references and index. (p. 471-492)}
}