Consumer behavior / Leon G Schiffman. - 10th ed. - New Delhi: Pearson, c2010. - xix, 486.: ill.;, figs.;, tables.;, maps.; 23cm. Includes index. Dept. of Business Administration ISBN: 9788131731567 Subjects--Topical Terms: The consumer research process Dewey Class. No.: 658.8342 / SCC