Services marketing concepts, Strategies & cases /
Hoffman, K. Douglas
Services marketing concepts, Strategies & cases / K. Douglas Hoffman. - 3rd ed. - New Delhi: Thomson, c2007. - xix, 588p.: ill.;, figs.;, tables.;, maps.; 22 cm.
Includes index.
Dept. of Business Administration
8131503275
An overview of services marketing /
658.8 / HOS
Services marketing concepts, Strategies & cases / K. Douglas Hoffman. - 3rd ed. - New Delhi: Thomson, c2007. - xix, 588p.: ill.;, figs.;, tables.;, maps.; 22 cm.
Includes index.
Dept. of Business Administration
8131503275
An overview of services marketing /
658.8 / HOS
